EYFS 2024 > Information about the child > 3.81
It is very important that children and dropped off and collected at agreed times and by known people. This is for the safety of your child.
If you intend to drop your child at a different time from the contracted one, please let us know in advance. If you unexpectedly arrive early, we may not be ready to care for your child. If you are late, we may have to take children to school/nursery and will not be able to wait for you. If you need to change your contracted hours, please discuss this with us.
For collecting your child, we will only release your child from our care to adults who have permission to collect them. We will therefore ask you to provide us with a list of people authorised to collect and this will be in your contract.
In the event of an emergency, we can operate a password system where you can send someone not authorised to collect your child but who is able to give the password. If you would like to use this system, please contact us to discuss.
It is important that you arrive at the contracted time to collect your child. Even very young children learn our routine and know when their parents are due. They can become distressed if you are late. We understand that sometimes delays are unavoidable, especially if you are relying on public transport. If you are delayed, for whatever reason, please contact us and let us know when you expect to arrive.
We will normally be able to accommodate the additional care; however, if we are unable, we will contact other adults from the authorised list and arrange for them to collect your child. We will reassure your child that you are on the way and if necessary organise additional activities and a meal.
Review date: 31 December 2025
